As a manager, I leverage my hands-on experience in the full life cycle development of Internet applications including e-commerce systems and the deployment of server, network, and software infrastructure. As an Analyst, I work closely with senior management to identify business problems that can be cost effectively solved with technology. I translate business objectives into prioritized technical requirements, evaluate various implementation strategies, and identify measurable metrics. When technology allows for the optimization of business processes, I work with the appropriate department heads to enact change within the organization.
|SOFTWARE TECHNOLOGIES:||BroadVision, CyberCash, Microsoft Exchange Server 5.5 through 2003, Netscape Mail and LDAP Servers, Enterprise Search Engines, Microsoft Office, Visio, WSUS|
|DATABASES:||SQL Server 7/2000 Enterprise, Informix, MySQL, Access|
|WEB SERVERS:||IIS, Apache, Netscape/iPlanet, NCSA HTTPD|
|OPERATING SYSTEMS:||Win NT through 2003, Win 3.1 through Vista, Linux, Solaris, HPUX, IRIX|
|SECURITY:||Firewalls, VPNs, Certificate Servers, OS Hardening, IPtables, Snort IDS, Encryption|
|HARDWARE:||Dell/Compaq Servers/Desktops, Sun Servers, Desktops, Load Balancers, Switches, Firewalls, SAN|
|ADVERTISING:||Traffic Analysis, Mass Email Marketing, DoubleClick AdServer, DoubleClick DART, Unicast|
|STREAMING:||Real Server, Windows Media Services & Encoder APIs/Architecture, Interactive TV, Streaming advertising architecture|
|INFORMATION TECHNOLOGY||SALES/MARKETING||HUMAN RESOURCES||OTHER|
|Software Development||Analytics||Recruiting/Training||Project Management|
|Systems Analysis/Design/Dev||Product Management||Evaluation||Partnerships|
Developed corporate presence and delivered internet marketing campaigns for nestleusa.com, nestlehealthcarenutrition.com, verybestbaby.com, powerbar.com, missionfoods.com, and other well known consumer brands. Integrated solutions with client's content management, CRM, and web analytics systems. Began corporate transition to ASP.NET and CSS based development. Identified high-risk projects and identified solutions to mitigate impact on customers. Rescued a high-profile CRM project by formulating a new project strategy. Results: Project was successfully delivered on time.
Managed the organization through a difficult period of rapid growth. Grew the technology team from two to eight members. Instituted best practices in web application development (QA, "go live", code libraries, etc) and project management. Rebuilt much of the corporate IT infrastructure including file, email, DNS, network, web, and database servers to support expansion.
Served as the conduit between clients and internal marketing staff and the technology department. Translated client's marketing requirements into functional and technical specifications.
WMG has thousands of Internet properties. Proposed new approach to web analytics. Developed architecture, standards, project and testing plans, change management presentations, and technical documentation. Adapted vendor's technology to multiple environments (static, dynamic, published, e-commerce, flash, etc). Developed technologies in order to reduce implementation costs and timeline. Proactively identified roadblocks and dangers to the critical path and crafted solutions to keep the project on track. Evangelized technology. Results: New system is now providing sophisticated toolset to strategic marketers and is driving change in engineering and marketing of properties. Ongoing maintenance requirements are minimal.
WMG hosts hundreds of Internet properties (IIS and Apache) in primary data center. Developed data-center administration application that programmatically drives web server, FTP, DNS, and email server configuration across multiple business units and server farms.
Provided assistance to various groups in the company in subject areas including online marketing, web application development and management, Internet strategy, and security.
Metiri historically developed point solutions for each of their client's requirements. This led to quantities of redundant code, maintenance issues, and longer deployment times. Worked with management to develop requirements and technical specifications for a general-purpose system. Delivered functional specifications, Visio flowcharts and database diagrams, and coded site in HTML, CSS, and object oriented ASP using a SQL Server 2000 database w/ stored procedures. Results: Project was delivered under budget. Metiri is now able to rapidly deploy new client projects and has the ability to analyze data within a common framework.
Developed prototype technology for 1x1 pixel based usability and traffic analysis system based upon ASP and SQL Server 2000 w/ stored procedures.
Developed business model, financials, and prototype technology (Apache, PERL, and Linux) for an enterprise advertising filtering and privacy enhancement system.
Provided CTO services to a portfolio of companies. Performed due diligence on potential investments.
Vendor estimated 4 weeks and $75,000 to scope out Phase 2 of PamTV.com's site. Performed detailed needs analysis and generated documentation of functional specifications, database architecture, visio diagrams, code skeletons, and generated a counter work-estimate in four days. Results: saved $75,000 in the scoping phase. Saved $100,000 in the second phase.
Developed a strategy and technical framework for integrating Addition.net's streaming-insertion technology with the scheduling systems, personalized profiles, ad servers and streaming server farms of potential clients. Results: delivered an end-to-end solution for the Internet radio marketplace.
Addition.net's technology could only be demonstrated to potential clients/investor via a demo by a sales agent. Developed a web-base solution. Results: a demonstration of their technology could be done, applied to the Internet radio. Based on their ability to demonstrate the applicability of their technology to the streaming music market, Addition.net was acquired by Loudeye Technologies.
Built technology department from a staff of one for a company experiencing rapid growth. Results: Supported growth of company from a single office with 30 people to five offices and 100 people while taking over previously outsourced development projects.
Organized meetings of department heads to develop a shared vision of our e-commerce strategy. Determined business requirements, extracted functional specifications, identified process inefficiencies, and built a phased project rollout that balanced revenue generation and cost saving potential with implementation time. Results: project developed on time, in two months for $50,000 without cultural resistance. New systems enhanced security for credit cards, reduced order fulfillment time and improved representation of inventory. $200,000/month on line sales, 2% conversion of store visits to buyers.
Wore a variety of hats (Project Manager, Tech Lead, Programmer, System Administrator, Business Analyst) as needed. Balanced hands-on involvement in day-to-day production with guidance and strategic leadership. Prioritized requests from multiple internal clients (Advertising Sales, Business Development, Merchandising, Editorial, and Television Production) and coordinated projects between web engineering, web creative, content producers, and IT. Developed "go live" / QA policies and secured content management tools (PERL + VPN.) Results: Cut web development costs by 50%. Increased the quality and volume of output while maintaining strong staff morale.
Managed MIS, Internet Engineering and Web Development. Created phased web development methodology for managing clients, internal workflow (creative, technical, content, QA / "go-live", etc), and assets. Results: acted as an agent of change from culture to paradigms.
Developed and managed strategic relationships with BroadVision, Jupiter Communications, Sun Microsystems, and Oracle. Provided high-level sales support and acted as primary POC for major accounts. Developed/delivered presentations on Internet strategies/technologies to audiences throughout California in conjunction with Sun, Oracle, ACS, and Cisco. Results: generated new leads and sales.
Recruited, interviewed, and trained key personnel throughout the organization including the VP of Business Development, CIO, Project Managers, and Software Engineers.
Chief Architect of SAIC On-line Company Store, used by over 5,000 employees. Designed/ maintained application, supporting HTML, help system and reports. Tasked Store Administrators, Technical Writer and HTML author. Results: documented 158 pages and trained support staff. Over $1 million in internal sales and $500,000 in savings.
The America's Cup 95 site generated more hits than traffic analysis technology at the time could process. Developed PERL based Enterprise Traffic Analysis system. Results: Was able to provide marketing intelligence to management and extend the system to support over 50 corporate web sites.
|2004||Nestle Consumer Relationship Management and ePiphany training|
|2004||Microsoft Executive Briefing Center|
|2003||Omniture Web Analytics Forum|
|1999||UCSD, Strategic Management|
|1998 - 1999||UCSD, Project Management|
|1998||BroadVision, Sales Training|
|1998||BroadVision, Application Development I|
|1998||Netscape, LDAP Server|
|1997||University of Utah, Management of Technology and Innovation|
OUTSTANDING REFERENCES PROVIDED UPON ESTABLISHMENT OF MUTUAL INTEREST