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A use case is a set of scenarios that
describing an interaction between a user and a system. A use case
diagram displays the relationship among actors and use cases. The two
main components of a use case diagram are use cases and actors.

An actor is represents a user or another system
that will interact with the system you are modeling. A use case is an
external view of the system that represents some action the user might perform
in order to complete a task.
When to Use: Use Cases Diagrams
Use cases are used in almost every
project. The are helpful in exposing requirements and planning the
project. During the initial stage of a project most use cases should be
defined, but as the project continues more might become visible.
How to Draw: Use Cases Diagrams
Use cases are a relatively easy UML diagram to
draw, but this is a very simplified example. This example is only meant
as an introduction to the UML and use cases. If you would like to learn
more see the Resources page for more detailed
resources on UML.
Start by listing a sequence of steps a user
might take in order to complete an action. For example a user placing an
order with a sales company might follow these steps.
- Browse catalog and select items.
- Call sales representative.
- Supply shipping information.
- Supply payment information.
- Receive conformation number from
salesperson.
These steps would generate this simple use case
diagram:

This example shows the customer as a actor
because the customer is using the ordering system. The diagram takes the
simple steps listed above and shows them as actions the customer might
perform. The salesperson could also be included in this use case diagram
because the salesperson is also interacting with the ordering system.
From this simple diagram the requirements of
the ordering system can easily be derived. The system will need to be
able to perform actions for all of the use cases listed. As the project
progresses other use cases might appear. The customer might have a need
to add an item to an order that has already been placed. This diagram
can easily be expanded until a complete description of the ordering system is
derived capturing all of the requirements that the system will need to
perform.
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